- 2023-12-15 10:00 am / 18:00 pm: Update network components, Impact: Possible short interruptions of portal functionality. I case of a glitch, please retry after 1-2 minutes. Workspaces will not be affected.
- 2023-06-20 7:49 am / 11:14 pm: Apply Security updates to a batch of GPU & CPU Fat nodes. Impact: less availability of mentioned resources and no running workspaces on the hardware under maintenance.
- 2023-06-13 08:37 am / 12:40 pm: Apply security updates to a batch of GPU & CPU Fat nodes. Impact: less availability of mentioned resources and no running workspaces on the hardware under maintenance.
- 2023-05-31 8:00 am / 03:51 pm: Update network components in our SURF HPC Cloud system. The portal is unavailable, workspaces cannot be created or paused/resumed in the Cloud provider 'HPC Cloud'. Running workspaces remain available.
- 2023-04-12 9:00 am / 5:00 pm: Maintenance of the accounting service that manages the wallets. New wallets or changes will be processed after this maintenance window. Existing workspaces and wallets will not be affected.
- 2023-04-04 7:00 am / 9:00 am: Network change 418 with expected network downtime of 2 minutes during this maintenance window. This might affect network traffic to and from VM's on SURF HPC Cloud.
- 2023-03-28 22:00 CET / 01:00 CET: Internal database outage. Users could not perform any operations on either workspaces or catalog items. Any changes made to either workspaces or catalog items between 19:00 CET and 22:00 CET are lost and cannot be recovered.
- 2023-03-21 / 2023-03-22: For a short period of time SURF ResearchCloud reported wrong usage amounts. This resulted in falsely depleted wallets and some users were unable to start/resume workspaces. This has been corrected and resolved.
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