You might have gotten a mail that asks you to approve and EINFRA  request. This happens if a person whit a non-permanent position (for example a student) requests the usage of a SURF system via our portal and chooses you as a signing authority.  You can approve or decline those requests.

Prerequisites

We have created an account for you, the Signing  Authority. You can see here How do I log in 

StepAction

Step 1:

Log in to the service desk portal

The link to the portal is: https://servicedesk.surf.nl/

Step 2:

Go to your requests

In the top right corner, you will find an avatar. When you click on this, the menu as shown above will appear. Here you can find all your personal information.

Click on "Approvals".


Step 3: 

Finding requests




By using the drop-down menu's you can select what approvals you want to see. Selections can be made on request status, request creator or request type.

You can also use the "Search", which will only search for your personal requests.

Step 4:
Select requests you want to approve:

If you click on the request you will see all the details of it, like for example the resources and who requested it.

You can either approve the request or decline it.

If you approve it SURF will provide the resources to the requester.

If you decline it the requestor will not get access to the system.

Step 5:

Return to the start screen

To return to the start screen, just click SURF or the SURF logo.




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