As a scientist, you can use your institutional credentials to authenticate yourself, so you do not need to remember yet another password. This is made possible by SURFconext and SRAM.
First time
The first time you log in to the SURF Research Cloud you need to go through a slightly confusing procedure.
No worries, open the SRAM login flow in a new tab and keep it as a support page.
Basically, this is what happens:
- You open the Research Cloud portal in your browser.
- The Research Cloud "Login" button directs you to SURFconext.
- SURFconext asks you for your institute and directs you to your institutes Single Sign On page.
- You authenticate with your institute's credentials. If your institute is not (yet) connected to SRAM, then you can use the EduID provider from that list, instead of your institute.
- After a successful login with your institute, you are directed to SRAM.
- SRAM asks you to add some personal details.
- Next step is eduTEAMS, that asks you to add some personal details.
- You are directed back to the Research Cloud and can start working.
Next time you log in, you will not need to do steps 5 and 6, but you will see some redirections happen in your browser.
Lost password procedure
The Research Cloud does not know your login credentials, the SURFconext login procedure makes sure of that.
As a consequence, we cannot help you when you lost your password -- you will have to contact the helpdesk of your institute.
I have left the institute
When you are no longer connected to your institute, your login will stop to work and you will not be able to access your data or workspaces.
In that situation, we have no way of knowing what the legal consequences are for the ownership of the data or your access to the resources.
Please contact our service desk to resolve the situation.